EMR Trainer - Revenue Cycle

Position: EMR Trainer - Revenue Cycle

Job ID: 158058

Location: US-TX-Houston


Talent Area: Information Services

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8:00am-5:00pm

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.   Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


We are searching for an Epic Trainer - someone who works well in a fast-paced setting. In this position, you will design, develop, and deliver Epic training for end users and super users and act as a liaison between providers, clinical staff, and/or non-clinical users of the electronic medical record (EMR) while assuring that optimal usage is occurring.

  • Epic Training experience highly preferred
  • Experience leading virtual instructional training, highly desired.


Think you’ve got what it takes? 

Responsibilities :

  • Develop and deliver structured and customized in-house training and development programs for all Epic end users.
  • Actively participate in EPIC Education Team Planning and Non-Team Training.
  • Provide front-end support with users to ensure that functionality of the EMR is being optimized.
  • Provides telephone support to EMR users.
  • Create user setup and resets passwords for new users of the electronic medical record.
  • Conducts management and staff training programs to provide an effective and interactive learning environment as needed to meet the organizational goals and objectives.
  • Recognize opportunities to improve individual and team performance and collaborate with others as appropriate to continually improve performance.
  • Provide real time training for physicians, other care providers, or non-clinical users of the EMR at their side, who utilize EPIC to document patient information when needed.
  • Proactively make yourself available in the patient care areas (inpatient units, physician practices, and ancillary support areas) to ensure that physicians, other care givers, or non-clinical EMR users are knowledgeable and proficient with EPIC modules.
  • Utilize EPIC reports to identify users who could benefit from additional coaching and proactively contacts them to ensure that the applications are being used efficiently and effectively.
  • Facilitate or co-facilitate customized training, team building and development programs for all Epic users.


  • High School diploma or GED
  • 5 years’ experience teaching adult programs or related work particularly in an Epic EMR environment
  • Experience with Epic applications required.
  • Knowledge of various training methodologies required.
  • A general knowledge of PC hardware, networks and mainframe systems required.

Apply Now
Current Texas Children’s employees – Please click here to login.
Create Profile or Log In Search Careers