Director of Revenue Cycle Performance Transformation

Position: Director of Revenue Cycle Performance Transformation

Job ID: 159679

Location: US-TX-Houston


Talent Area: Professional - Non-Clinical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a-5p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at


We are searching for a Director of Revenue Cycle Performance Transformation -- someone who works well in a fast-paced setting. In this position, you will design and lead the development and implementation of an analytics program that supports leaders within each functional area of the Revenue Cycle. This role continues the enhancement of the Revenue Cycle training program and optimizes technology that enables the team via both Epic and ancillary 3rd party applications. The Director also serves as a liaison between the Revenue Cycle and stakeholders within Finance, the hospitals, and ambulatory sites. Within the Performance Transformation department, the Director oversees the following functions: reporting and analytics related to Revenue Cycle performance improvement, purchased services analytics, Revenue Cycle training, and systems support.


Think you’ve got what it takes?

Responsibilities :

  • Leads the Performance Transformation department in an efficient and compliant manner of the Revenue Cycle by oversight, monitoring, and improvement efforts within the functional areas of the Revenue Cycle
  • Oversees all functions performed by the Performance Improvement team, including analytics and reporting, communication with departments and external stakeholders, and ongoing strategy and development of annual strategic initiatives, targets, and the successful completion of all items related the aforementioned
  • Develop a Data Analytics program that provides reports and tools that provide clarity and transparency into performance metrics across each functional unit
  • Responsible for the development of a Purchased Services program that will identify key opportunities for long term cost reduction, development of market intelligence for RFPs, identification of new and relevant technologies that can help reduce overall cost to collect, and finally provide project management support to support key Revenue Cycle leadership with critical implementations
  • Continue to help support and guide the evolution of the Revenue Cycle training program based on annual feedback from Revenue Cycle leadership, staff, and the evolving needs of each functional area (customer)
  • Support the existing Systems Support team to ensure timely updates and enhancements to all systems and scope of work that fall within the team
  • Ensures that both the Systems Support team and IS continue to grow and deepen their collaboration to ensure all deployed technology meets the needs of the Revenue Cycle to continue maximization of revenue and compliance


  • Being fully vaccinated against COVID-19 is required for all employees unless approved for a medical or religious exemption
  • Bachelor’s degree required
  • Master’s degree in healthcare or business-related field preferred
  • 7 years healthcare or business office/patient accounts experience including 3 years of formal supervisory experience required
  • A Master's degree may substitute for two (2) years of the "healthcare or business office/patient accounts experience". It may not substitute for any of the formal supervisory experience

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