Front Office Specialist I - TCP Gulfton

 
Position: Front Office Specialist I - TCP Gulfton

Job ID: 159786

Location: US-TX-Houston

Department: TCP GULFTON

Talent Area: Clerical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p, M-F

About Texas Children's Hospital

Texas Children’s Pediatrics is the nation’s largest primary pediatric care network, with more than 300 physicians dedicated to the health care needs of infants to teenagers in over 60 locations across Texas. As part of our goal to build a community of healthy children, Texas Children's Pediatrics (TCP) provides trusted, high-quality pediatric medical services close to home. TCP offers routine childhood immunizations, well visits, sick care, and other visits to support growing children and families.   To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.   Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Summary:

We are searching for a Front Office Specialist -- someone who works well in a fast-paced setting. In this position, you will coordinate and perform the scheduling of patients, receive, and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into system and transmit accurate claims.

 

Think you’ve got what it takes?



Responsibilities :

 

  • Greets patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles
  • Enters hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol
  • Assesses patient’s eligibility for referral by verifying coverage with payer prior to initiating referral
  • Schedules appointments per practice protocol
  • Verifies accurate patient demographic information with each visit and enters into electronic health record and electronic billing system per practice protocol with 100% accuracy
  • Collects payments due in the form of cash, checks and credit cards per policy and procedure
  • Assures electronic health record is complete and ready for provider use prior to patient being seen
  • Monitors returned mail work queue and corrects in electronic billing system within fourteen (14) days

 



Qualifications:

Being fully vaccinated against COVID-19 is required for all employees at Texas Children’s, unless approved for a medical or religious exemption.

  • High school diploma or equivalent required
  • 1-year related experience required

 



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