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Professional - Non-Clinical
Senior Social Media Marketing Specialist
Houston, TX, US
We are searching for a Senior Social Media Marketing Specialist -- someone who works well in a fast-paced setting. In this position, you will work with staff and patients to establish, maintain, and improve online communities and communication by leveraging established and emerging social media platforms. The overarching goals of this position will be to interact and acquire patients through positive interactions on social media platforms and the effective engagement of its customers while respecting patient confidentiality and ensuring internal compliance regarding privacy.
Think you’ve got what it takes
Job Duties & Responsibilities
• Manage all aspects of online community management.
• Serves as the social media platform and market expert.
• Develop innovative strategic plans for leveraging social media to encourage content consumption, build brand awareness, drive traffic to web sites and foster successful online communities with patients and their families.
• Design and implement social media content strategy. Create and maintain fresh content that engages the online community about various online offerings.
• Works closely with web, marketing, philanthropy and public relations to ensure synergy of online and traditional communication channels.
• Brings passion to improving the patient experience through online community development and programs.
• Interfaces with internal stakeholders while servicing the needs of community members to bring the two constituencies together online.
• Executes proven practices to stimulate community development. This includes spearheading social media campaigns and adapting content specifically for each social network to yield more visibility.
• Works closely with public relations and internal communications teams to monitor social conversations during a crisis situation.
• Monitors and manages online communities as they evolve through detailed analysis.
• Ensures that customer/community requirements and related specifications are met.
• Establishes and helps enforce Social Media policies.
Skills & Requirements
• Required bachelor's degree with a preferred bachelor's degree in communications, Journalism, Public Relations, Marketing, Social Media or Digital Marketing
• Required 3 years’ Experience in online communication and development, including two years of experience in the online community development space.
• Preferred experience and knowledge of Twitter, Facebook, YouTube, WordPress, Google Analytics, and blogging. And understanding of the social media landscape and application of understanding to online channels. Experience with multimedia production such as video.
About Texas Children’s
Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.
Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
To join our community of 14,000+ dedicated team members, visit
texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at
infinitepassion.org.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
