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We are searching for a Care Coordinator/Registered Nurse Case Manager -- someone who works well in a fast-paced setting. In this position, you will assess, plan, implement, monitor, and evaluate the options and services required to meet an individual's health needs. This role provides comprehensive on-going case management services to patients by coordinating and managing care of patients to meet multiple service needs across the continuum of care. You will ensure optimal patient outcomes that address quality, service, customer satisfaction and cost effectiveness. The Care Coordinator will also partner with the physician to establish care and allocate resources associated with the patient's risk assessment. You will also assist the patient/patient's family in coping with illness by optimizing the patient's/family's self-care abilities and supporting their consumer rights.
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Requirements
• Bachelor’s degree in nursing or Associate’s degree or technical diploma in nursing with acceptance or current enrollment in a BSN program and signed, or currently enrolled in a nursing bridge program working toward an MSN. Verified BSN-equivalency or a signed agreement is required
• Discharge planning experience preferred
• RN license from the Texas Board of Nursing required
• BLS certification from the American Heart Association required
• PEARS certification from the American Heart Association preferred
• CCM certification from the Commission for Case Manager Certification preferred
• ACM certification from the American Case Management Association preferred
• CCCTM - Certified Care Coordination and Transition Management by the Medical-Surgical Nursing Certification Board is preferred
• 3 years’ nursing experience in an acute care setting required
• 3 years’ experience in community health, complex pediatric patient care, home care, case management, managed care or utilization review preferred
Responsibilities
• Assesses, develops, implements, and monitors a comprehensive plan of care through an interdisciplinary team process in conjunction with the patient/family in internal and external settings
• Performs a comprehensive goal-focused and individualized assessment for patients referred for evaluation, to include patient/family’s biophysical, psychosocial, environmental, discharge planning needs and/or financial status
• Facilitates and/or provides community education/outreach for patients when needed for health promotion for chronic disease management and health and wellness information
• Ensures quality, cost-effective use of resources and facilitates access to care
• Collaborates with community health education/outreach organizations and providers to promote health for children with complex health care needs
• Engages in professional development
• Prepares and monitors outcome data to assist in identification of improvement opportunities
• Demonstrates commitment to team, flexibility, professional interpersonal, communication, critical thinking, and customer service skills
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