Clerical Secretary

We’re hunting for a Clerical Secretary, someone who’s ready to be part of the best ranked children’s hospital in Texas, and among the best in the nation. In this position, you will perform receptionist and secretarial responsibilities for the unit/department and represent Texas Children's Hospital utilizing exemplary customer service skills with all patients, families, visitors, and health care team members.

Think you’ve got what it takes?

Job Duties & Responsibilities

• Provides customer service to patients, families, visitors, and health care team members.
• Serves as a receptionist using service-oriented verbal and nonverbal behavior. Greets all visitors courteously with respect to social, cultural, and ethnic needs, as evidenced by supervisory observation
• Positively interacts with all members of the health care team to meet the patient and family's needs.
• Acts as a resource to families/visitors by providing information about hospital services and city information (as appropriate).
• Demonstrates control in stressful situations and involves appropriate departmental representatives and resources necessary for effective problem resolution as evidenced by supervisory observation.
• Coordinates area communication systems and procedures.
• Completes secretarial duties and assigned special projects.
• Participates in achieving hospital/unit goals.

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Skills & Requirements

• Required H.S. Diploma or equivalent
• Preferred 2 years related experience and 6 months experience in a medical office or hospital environment
• Prefers some patient care experience

About Texas Children’s

Texas Children’s presence in Austin helps support a pediatric population of more than half a million and keeps kids healthy and happy from birth to adulthood. Texas Children’s first health care location in Austin, Texas Children’s Urgent Care West Gate, opened in March 2018, providing high quality pediatric-focused care after hours and on weekends. There are now more than 15 Texas Children’s Pediatric primary care practices in the greater Austin area providing full-service family care including routine childhood immunizations, well visits, and sick care. Our Specialty Care Center in Austin includes a multidisciplinary group of pediatric specialists committed to providing comprehensive care across a wide spectrum of services. Texas Children’s Hospital North Austin, is our new state-of-the-art facility providing world-class pediatric and maternal care to Austin families.

To join our community of more than 15,000 dedicated team members, visit texaschildrenspeople.org.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.