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Medical Assistant
Multi-Medical Assistant - TCP Medical Group Clinic
Houston, TX, US
We are searching for a Multi- Medical Assistant – TCP Medical Group Clinic - someone to work as a dual Front Office Specialist II and Medical Assistant role responsible for both clinical and non-clinical duties to gather information, assess and provide direct care to patients. This person will work collaboratively with other members of the healthcare team to render population appropriate care for low-acuity pediatric patients. Having the ability to coordinate and perform the scheduling of patients, receives and greets visitors, answers and handles incoming calls, coordinates the referral process, enters accurate billing information into system and transmits accurate claims will be the essentials for this role.
Think you have what it takes?
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Minimum Qualifications
- High school diploma or GED
- Graduation from a medical assistant or emergency medical technician program
- Basic Life Support (BLS) certification required from the American Heart Association
- Knowledge of medical terminology, medical assistant/outpatient care tasks, and customer service concepts
- Ability to demonstrate excellent interpersonal, communication, customer service, and problem-solving skills, and operate basic medical equipment
Preferred Qualifications
- 1 year of related experience
- Bilingual English/Spanish
Responsibilities
- Assist in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per practice protocol
- Collect and document vital signs, BMI, height/weight, and reason for visit with complete accuracy
- Document current medications, allergies, and other information in the electronic health record
- Prepare patients for examination and assist provider, as directed, during treatments, examinations, and testing as directed by the provider
- Document all interventions per practice protocol
- Call in and/or send electronic prescription refills as directed
- Assist provider during office emergency patient care
- Keep rooms stocked with supplies and notify managers when supplies are low
- Participate as a member of the care team, working with each member of the team to meet the goals of the patient, and participate in daily huddles and monthly staff meetings
- Coordinate patient care by following up on lab results, ER visits, et cetera
- Identify patients eligible for Vaccines for Children program and follow procedures for accurate documentation and management
- Assess patient’s eligibility for referral by verifying coverage with payor prior to initiate referral
- Manage the outstanding orders report and lab error work queue to assure results are received
- Provide superb customer service
About Texas Children’s
Texas Children’s Pediatrics is the nation’s largest primary pediatric care network with more than 200 physicians dedicated to the health care needs of infants to teenagers in over 50 locations throughout the greater Houston area. As part of our goal to build a community of healthy children, Texas Children's Pediatrics Community Cares Program provides trusted, high-quality pediatric medical services for children who otherwise would seek care from emergency centers or possibly go without care or treatment due to low family incomes and/or lack of health insurance.
To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
