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Professional - Non-Clinical
Employee Development Specialist
Houston, TX, US
We are searching for an Employee Development Specialist, someone who works well in a fast-paced setting. In this position, you will participate in the design, development, and presentation of training programs and education projects to enhance the competency and performance of staff. This may include assistance to other staff who participate in appointment scheduling, room management, registration, charge capture, and other similar processes. This also includes ongoing maintenance of training documentation, including updates and revisions to documentation as work processes evolve.
Think you’ve got what it takes
Job Duties & Responsibilities
• Participates in the development and maintenance of an Education Program that outlines the strategy, roles, processes and tools to support ongoing education.
• Participates in the development of Education Program strategy, processes, and tools, including but not limited to, classroom, computer-based training (CBT), multimedia and/or other forms of training delivery.
• Participate in the ongoing maintenance and revision of the Education Program, including but not limited to, updating training documents to reflect current business processes, updating training documents to reflect policy and procedure changes and updating training materials to encompass application functionality due to upgrade or enhancements.
• Documents training initiatives to include attendance, competency test score and any follow up actions in a centralized repository, i.e. Chex system.
• Ensure training programs are scheduled and implemented using relevant learning activities, group and individual exercises to promote an interactive learning environment.
• Prepares training aids such as participant guides, handouts, evaluations, overheads and other visual aids to enhance participant learning.
• Discusses relevant feedback from training initiatives with manager and offers suggestions to revise or adjust course content and methodology as needed. Offers recommendations for future training needs.
• Participate in the development and ongoing maintenance of policies and procedures specific to the Training Program.
• Delivers structured and customized training and development programs for employees.
• Provides new employee orientation. Delivers structured training customized to the employee’s specific job function. Ensures competency testing is completed, and an action plan is in place for noted deficiencies.
• Actively participates in various organizational and departmental committees and teams.
Skills & Requirements
• Required H.S. Diploma or GED - Bachelor's preferred
• 3 years healthcare work-related or teaching experience
Experience with EPIC and/or revenue cycle preferred
About Texas Children’s
Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.
Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
