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We are searching for a Manager of Admissions – someone who works well in a fast-paced setting. In this position, you will manage all aspects of the scheduling, registration, pre-admission, and admission operations in a manner that provides the highest possible customer service. You will also be responsible for pre-registration, registration, inpatient room placement, financial counseling, medical auditing, and the combined scheduling and registration processes.
Think you’ve got what it takes?
Job Duties & Responsibilities
• Ensures that all accounts have accurate demographics, primary payer source, and that all authorizations are up-to-date.
• Strives to improve scheduling, registration, and admissions processes to enhance customer service and streamline patient encounters.
• Works with Financial Counselors to collect co-pays, deductibles, and out of pocket amounts prior to patient discharge.
• Provides ongoing training, coaching, and development of staff to meet performance expectations, gather the most accurate financial and demographic information for each patient encounter, and provide the highest possible customer service.
• Works closely with Care Management/Utilization Management Nurses and outside review nurses to ensure that all clinical information is provided to the correct payer in a timely manner to ensure insurance coverage.
• Ensures that Joint Commission requirements specific to your department are fulfilled but also understand the linkage between your department’s requirements and those of the integrated delivery system.
Skills & Requirements
• High school diploma or GED required
• Bachelor’s degree in business, healthcare, or related field preferred
• Five years’ progressively responsible patient registration and/or business office experience
• Supervisory experience preferred
• Bachelor’s degree in business or healthcare field may substitute for two years of the experience requirement
About Texas Children’s
Texas Children’s presence in Austin helps support a pediatric population of more than half a million and keeps kids healthy and happy from birth to adulthood. Texas Children’s first health care location in Austin, Texas Children’s Urgent Care West Gate, opened in March 2018, providing high quality pediatric-focused care after hours and on weekends. There are now more than 15 Texas Children’s Pediatric primary care practices in the greater Austin area providing full-service family care including routine childhood immunizations, well visits, and sick care. Our Specialty Care Center in Austin includes a multidisciplinary group of pediatric specialists committed to providing comprehensive care across a wide spectrum of services. Texas Children’s Hospital North Austin, is our new state-of-the-art facility providing world-class pediatric and maternal care to Austin families.
To join our community of more than 15,000 dedicated team members, visit texaschildrenspeople.org.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.