Manager Leave of Absence

We’re searching for a Manager of Leave of Absence, someone who works well in a fast-paced setting. In this position you will manage and administer a leave of absence program and personnel consistent with the organizational goals and objectives. To ensure leaves are formally managed with the highest level of engagement and employee satisfaction. To provide consultative support for leave management issues that impact the overall operational strategy for the core business functions of the organization and ensure ease of access to leave of absence reporting deliverables for operational units. Provides guidance and direction to leave of absence team regarding daily task, workflows, escalated issues and leave processes. Oversees leave projects to ensure completion. Provides technical expertise while directing leave of absence team in accordance with policies and federal legislation.

Think you’ve got what it takes?

Job Duties & Responsibilities
•    Develops, implements and oversees the yearly strategic business plan including Leave of Absence Program. Leave of Absence Program includes personal leave administration and approval, long term disability claims, unrestricted medical return to work program, HR software leave module management, leave audits, leave escalations, paperless scanning management and leave personnel training.   
•    Manages team members and team activities by establishing guidelines for individual and team performance to ensure desired outcomes and to meet department and organization goals.  Maintains responsibility for completion of work, ongoing competencies within the team and holds team members accountable with regard to accomplishing job responsibilities. Provides performance coaching, training and development opportunities, and arranges appropriate and challenging assignments. Identify opportunities to enhance team members’ strengths and overcome potential limitations and deliver excellent customer service.
•    Accurately tracks and monitors key leave metrics, program data, benchmarking data, goal achievements and results. Refine and develop new reports to accurately reflect leave of absence program progress, work/task volume and progress. Creates outcomes focused management reports and present results to leadership. Evaluate effectiveness of current processes/procedures and enhance programs and delivery methods to achieve desired outcomes.
•    Develops positive working relationships, coordination of leaves, and effective teamwork with HR departments, Accommodations Committee, Employee Health Teammates including occupational nurses, and key stakeholders to ensure full alignment and integration of leave of absence programs for the entire organization. 
•    Design and manage Leave of Absence job aids, timekeepers/managers leave training, brochures, FAQs and other leave related correspondence, documents and forms.
•    Collaborate with HR leadership, Employee Health and Wellness Director, Employee Relations, and other team members in designing, implementing, and/or supporting various projects and activities. Participates in departmental goals, budget preparation and management. Suggests and initiates improvements to departmental processes, when possible, to improve customer service, efficiency, and communication.

Skills & Requirements

•    Required bachelor's degree
•    Required 5 years' experience in human resources, benefits, or leave administration

About Texas Children’s

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. 

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children’s Health Plan, the nation’s first HMO focused on children; Texas Children’s Pediatrics, the largest pediatric primary care network in the country; Texas Children’s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. 

 To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

 Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.