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Safety/Security
Security Dispatcher I (Days)
Houston, TX, US
We’re looking for a Security Dispatcher I, someone who’s ready to grow with our company. In this position you will monitor and respond to automated building system alarms including fire protection, medical air/gas, refrigeration, pneumatic tube, access control, burglar alarm, Closed Circuit Television (CCTV), and utility systems in accordance with departmental and hospital policies and regulatory agency codes. To dispatch and process work orders in computerized maintenance management system (CMMS) to accurately document services requested, and actions taken to ensure customer satisfaction and to maintain a safe environment for patients, visitors, and staff.
Think you’ve got what it takes?
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Skills & Requirements
- Required H.S. Diploma or equivalent
- Required 3 years Related dispatch experience or,
- Certificate program with a minimum of 500 hours in service-related technology (i.e., mechanical, electrical, security, or controls) or,
- 3 years Security or police experience or,
- 3 years' experience as a service-related technician
Preferred:
Preferred prior hospital experience
Preferred STATENG3 - Stationary Engineer, 3rd Grade
Job Duties & Responsibilities
- Monitors and responds to automated building system alarms in accordance with departmental and hospital policies.
- Monitors automated building systems to include fire protection, medical air/gas, refrigeration, pneumatic tube, and utility systems to ensure operational and environmental safety.
- Responds appropriately to system alarms by identifying source of problem, performing required online adjustments, and/or providing technicians with appropriate information to resolve problems.
- Monitors access control, burglar alarm, infant abduction, and duress alarm systems.
- Document readings, alarms, and failures according to departmental policies.
- Processes and dispatches demand work orders.
- Documents resolution status of demand and preventive maintenance work orders.
- Monitors daily operational logs and systems of equipment and Public Safety announcements.
- Demonstrates ownership for responsibilities in assigned area and other designated areas.
- Demonstrates accountability for customer service and professional behavior through personal work ethic, teamwork, and effective communication skills.
About Texas Children’s
Texas Children’s Pavilion for Women is a comprehensive obstetrics/gynecology facility and one of a select few hospitals nationwide that provides women, mothers and babies with a full continuum of high-quality, expert health care. Offering a full spectrum of maternal and fetal medicine services, including an array of fetal diagnostic procedures and highly specialized fetal surgeries, the Pavilion for Women is connected to Texas Children’s Hospital via a two-story circular sky bridge to enhance patient care by providing physicians, staff and patient families with rapid access to other pediatric subspecialists. Three private OB/GYN practices, The Family Fertility Center, The Menopause Center and The Women’s Place – Center for Reproductive Psychiatry are all housed here. Additionally, we also recently opened a community-based OB/GYN practice in Pearland.
To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
